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We have experinece with a wide variety of usability evaluation techniques. This includes traditional lab-based usability studies, heuristic evaluations, innovative remote diary studies, and on-site contextual inquiry techniques.

The results of some of our studies have been published in the respected Communications of the ACM

"Discovering the Way Programmers Think About New Programming Environments"
Joseph Dumas and Paige Parsons. Communications of the ACM, June 1995.